Rewards points program of VIB Happy Drive

For Cardholder

All transactions of Supplementary card will be counted into Primary card

If a Supplementary Card is terminated at any time for any reason, the Primary Cardmember will not be disqualified from participating in the Program

Any remaining Reward Points including Reward Points pending credit into the account of the Cardholder shall immediately cease to be valid without refund, extension or compensation by us upon the occurrence of the following:
• Card is voluntarily or involuntarily closed;
• Card is transferred to another Card type;
• The Cardholders breach any terms and condition of the VIB Credit Card Cardholder's Agreement;
• The Card has been inactive for 24 months.

Transfer of Reward Point from an expired or closed Card account to a current Card account is not permitted.

For Transactions:

Eligible transactions are:

Payment fee transaction of Prudential by VIB credit card on Internet Banking or MyVIB app

Retails purchases made personally via POS or Online at MasterCard acceptance partners as 7531, 7538 - Car Maintenance and other MCC but not limited to MCC 4900 - Utilities, electric, gas, water. 

In determining the amount of balance transfer, charged back, refunded, disputed, unauthorized or fraudulent retail purchases and goods and services taxes will not be taken into account. Any Cash Back earned from any of the above transactions will be reversed. Where Cash Back has been credited to the Cardmember’s Account and/or used before the retail purchase is charged back, we will debit the Account for the credited Cash Back. VIB is entitled, in its absolute discretion, at any time and from time to time and without giving any reason, to take into account any card transaction or charges or retail purchase in the calculation of Cash Back or to otherwise vary the basis of calculation of Cash Back

For Reward Point

The Reward Point is not expired and not over the redemption limitation within a billing cycle. VIB have the right to change the limitation in a cycle without notice.

The accrued Reward Points shall be recorded in your monthly Statement. Reward Points accumulated from previous Statement Periods, and minus redeemed Reward Points (if applicable). Reward Points of unposted transactions shall be earned when such transactions are posted in the next Statement

The Reward Points have no cash value until redeem successfully. Cardholders can not transfer to any other accounts.

Fraud and abuse relating to the earning or redemption of Reward Point may result in forfeiture of Reward Points

How to redeem Reward Point

Customers accumulate reward points based on actual expenses incurred from the date of program launch.

The deadline that the bank has responsible on transferring the redeem reward to the Cardholder who satisfies the conditions is 30 days since the cardholder request to redeem or 45 days if the redeem time on the holiday or Tet. The deadline may be change in accordance with VIB's notice in each period.

In case any customer account balance is overdue, on the 25th of each month or another day decided by VIB, VIB has the right (but no obligation) to convert customer accumulated reward points into payment amount, maximum equal to overdue amount of most recent statement, and credit to customer card account to collect overdue amount with allocation priority order in accordance with VIB Credit Card Cardholder Agreement.

This promotion totally replaces the old promotion since the effective date.

VIB reserves the right to amend rewards/cashback ratio, or any terms and conditions of this agreement from time to time as it deems appropriate at its absolute discretion. The updated T&C will be applied after 7 days from the date published on VIB website: www.vib.com.vn

We reserve the rights to suspend or exclude the Cardholder from participating or continuing to participate in the Program if you or supplementary Cardholder has in any way breached the VIB Credit Card Terms and Conditions or the Terms and Conditions of this program.

In case, If VIB concern that your transaction might be abused or fraudulent, VIB reserves the right to request customers to provide the financial invoice and supporting documents/information to prove that the transaction is eligible. 

VIB shall be bound by the Merchant Category designation made by the acquiring bank as prescribed by Visa/MasterCard in identifying the transaction category. VIB is not responsible for any wrong encoding of MCC or in case that MasterCard and/or the merchant and/or the Acquiring Bank decide to change the MCC without any notice to VIB

VIB’s records of all matters relating to the Cash Back Program is conclusive and binding on the Cardholder.

If cardholders accept, VIB will publish or display the name and picture of the cardholders in announcements and advertisements in newspapers and other media without paying any fees to the cardholders

In case of any dispute related to this Promotion, VIB shall resolve disputes in co-operation with the customer. If the parties fail to reach an agreement, disputes will be resolved in accordance with Vietnamese laws