• VIB: Vietnam International Commercial Joint Stock Bank;
• The Customer: is the owner of SB;
• SB: is issued by VIB to the Customer via MyVIB as mobile banking app and e-banking service Internet banking at https://www.vib.com.vn, or website/ app of partners that VIB signs partner contract, and Customer must register to link to VIB Credit card at the time of Customer’s request to open SB;
• VIB Credit card: is the Credit card product issued and regulated by VIB from time to time;
• Transaction delay: is the act of VIB not proceeding deposit transaction for 03 working days maximum since the date of application commencement and is the form of temporary blockade prior to official decision of authority under the provisions of the Laws of Vietnam. This act of delay is applicable to transactions regulated by VIB at regulations on identifying customers and transactions in anti-money laundering at VIB, and revised, additional or replaced (if any) documents from time to time;
• Blockade/ transaction delay on SB: is not to allow transactions of (i) withdrawal of principal and interest; (ii) ownership transferring (including but not limited to transfer, donation…); (iii) loan security (including but not limited to pledge, mortgage…); (iv) using to replace other SB linking to VIB Credit card; (v) other transactions at the request of blockade/transaction delay;
• Related subject of Customer: includes but not limits to legal representatives/ guardians/ authorized person/ entitled Customer and other subjects regulated by VIB at regulations on identifying customers and transactions in anti-money laundering at VIB, and revised, additional or replaced (if any) documents from time to time;
• Blacklist: is the list of Customer regulated by VIB at regulations on identifying customers and transactions in anti-money laundering at VIB, and revised, additional or replaced (if any) documents from time to time;
• The moment when VIB system is locked: is the time VIB system settles data to shift to the next day.

• Issuance of SB:
  • Customer fills in information to open CA, SB and register to use VIB’s e-banking service (including MyVIB and Internet banking service website at https://ib.vib.com.vn) as requested by the system;
  • Customer checks and agrees with terms and conditions of products and services notified by VIB and confirm correct One Time Password (OTP) provided by VIB system;
  • VIB checks the Customer’s CA everyday at 9:00AM, 13:00PM and 17:00PM, and within 03 days since Customer completes the request of opening SB on the system, Customer authorizes VIB unconditionally and with non-cancellation to automatically withdraw once from CA to open SB for Customer when CA has enough amount of deposit according to SB opening request of Customer. In case the time of requesting to open SB after the banking system finalizes data, the date of request to open SB might be recorded on the following day of the actual day;
  • SB is valid at the time of VIB finishes transferring money from CA of Customer at VIB to SB account. In case transaction of transferring finished after the time when the banking system finalizes data to move to the following day, the validity of SB might be recorded on the following day of the date of money transfer. The interest rate of SB is the effective interest rate at VIB at the time SB is valid, the interest rate at the time of SB opening request is reference interest rate;
  • Immediately when SB is valid, Customer has the right to look at and download SB on MyVIB by choosing Download Saving Book function and VIB will send an email with SB attached to Customer. The deposit date on SB attached in email is the valid date of SB;
• Conducting deposit transactions after opening SB: Customer proceeds under VIB’s regulations in this Terms and conditions of online deposit.

• The minimum deposit amount is 5,000,000 VND;
• Deposit amount (principal of SB) is regulated by VIB in VIB’s listed interest table from time to time.

For SB, it is not allowed to increase principal or withdraw a part of principal during the tenor.

• Customer is only allowed to deposit and receive principal and interest payments through his/her CA opened at VIB (excluding the join account of the customer and other individuals/ organizations) and the same currency as SB;
• Interest is paid at the end of the tenor, at maturity date of SB or when SB is terminated by Customer, whichever comes first;
• VIB has the right to refuse/ temporarily cease to make payment of principal and interest of SB without paying Customer any interest, penalty or compensation for this refusal/ cease in the following cases: (i) SB is in the state of blockade/ transaction delay; or (ii) Customer violates the commitments or agreements in SB; or (iii) when there’s a request in documents by the State Authority; or (iv) when Customer/ related subject of Customer is in the blacklist or when VIB has the reason to believe that the requested transaction is related to criminal act; or (v) Other cases under the regulations of related law. VIB is exempted from all responsibilities when refusing/ temporarily ceasing and keeping on behalf of Customer principal and interest (if any) at zero interest throughout the time and under VIB’s regulations from time to time.

• CA used to receive principal and interest of SB is defaulted by the system as the CA with the highest balance amount, unless there is another choice by Customer, at the time of SB termination
• In case the CA receiving principal and interest is blocked/ transaction delayed/ temporarily locked/ changed in status (change in CA’s status under VIB’s regulations from time to time), VIB will still pay principal and interest (including the case combining interest with principal) to the CA as specified in the SB, unless agreement/ request for blockade/ transaction delay/ temporarily lock of CA is not allowed or change in CA’s status is not allowed under VIB’s regulations from time to time;
• In case VIB fails to pay because: (i) CA is closed; or (ii) the agreement / request for blockade/ transaction delay/ temporarily lock of CA is not allowed; or (iii) the change in CA’s status is not allowed under VIB’s regulations from time to time, VIB will keep the principal and interest (if any) at zero interest under VIB’s regulations from time to time, until: (i) Customer has a CA at VIB replacing closed CA; or (ii) agreement/ request for blockade/ transaction delay/ temporarily lock of CA is out of effect; or (iii) CA is restored to transact under VIB’s regulations from time to time.

• Customer chooses one of the terms from 1 months to 36 months at the time of requesting to open SB;
• Term is modified and regulated by VIB under the effective interest rate from time to time;
• Term is valid from the valid date of SB (the day of VIB finishes transferring money from CA of Customer at VIB to SB account), or the latest renewal date of SB, until the maturity date of SB;
• In case the valid date of SB is the last day of month, the maturity date of the period is the last day of the maturity month;
• In case the valid date of SB or the latest renewal date is on 29th/30th/31st and the maturity month does not have these dates, the maturity date is the last day of the maturity month.

Customer can choose at the time of requesting to open SB one of the following payment methods:

• Principal and interest are automatically renewed to a new term corresponding to the previous open term;
• Principal is automatically renewed to a new term corresponding to the previous term and interest is transferred to the Customer’s CA at VIB.

• In case SB terminates at maturity:
  • Term interest rate is applied and equals to term interest rate of VIB at the moment SB is valid, or at the end of the maturity date of SB (the moment VIB system settles data);
  • Term interest rate is kept unchanged during the deposit term;
• In case SB terminates before maturity:
  • Non-term interest rate is applied and equals to the lowest non-term interest rate of VIB according to Customer and/ or the currency type applied to term deposit at the moment SB terminates before maturity;
  • Non-term interest rate is applied to the period from valid date of SB, or the latest renewal date, to the date of termination before maturity;
• The annual interest rate calculated on a 1-year basis is 365 days.

Interest rate is calculated according to the following formula:

• Interest = Principal amount x Interest rate x Actual number of deposit days of term/ 365
• The actual number of days of term is counted from the valid date of SB, or the latest renewal date to the maturity date, or the termination before maturity date;
• The starting date of interest calculation is the first day of a tenor, do not calculate interest on maturity date or on the termination before maturity date.

• The renewed SB must comply with the provision of law and this terms and conditions of online deposit;
• The interest rate of the renewed term is automatically applied under the effective interest rate which is publicly at the Branches/ Transaction Office and website of VIB at https://www.vib.com.vn, at the end of the transaction date (the moment VIB system settles data) and in accordance with the actual balance, tenor and interest payment period;
• The renewed tenor corresponds to the original tenor or if at the time of renewal, VIB does not mobilize this term, and:
  • SB links with VIB’s Credit card, VIB shall keep principal and interest (if any) at zero interest under VIB’s regulations from time to time, then Customer’s obligations and liabilities still follows this Terms and conditions of online deposit;
  • SB does not link with VIB’s Credit card, VIB shall pay the entire amount of principal and interest (if any) to Customer’s CA at VIB;
• At the time of renewal, Terms and conditions of online deposit on VIB’s website at https://www.vib.com.vn (including amendmens/ supplements Terms and conditions) are applied to online SB from the time of renewal.

• Termination of SB means VIB pays principal and interest to Customer when Customer requests to withdraw all principal and interest (withdrawn) before maturity or at maturity via MyVIB, or at Branches/ Transaction Office;
• If the termination of SB via MyVIB is after the VIB system finalizes data, the termination date of SB shall be recognized on the next day of the day Customer requests to terminate SB;
• If SB links with VIB Credit card, Customer is only allowed to terminate SB when:
  • (i) Customer agrees to use other SB to link in replace of the terminated SB. The replaced SB must be valid, not blocked/ transaction delayed and meets conditions of currency, minimum amount of deposit, tenor, payment instruction at maturity, and other conditions in this Terms and conditions of online deposit, whereby the amount of SB deposit must be greater than or equal to the limit of the linked VIB Credit card at the time of replacement; or
  • (ii) Customer agrees to lock VIB Credit card and allows VIB to collect all of debit balance of VIB Credit card including principal and interest in SB, according to VIB Credit card debt collection, lock term and regulation from time to time.

• VIB has the right to update all changes of Terms and conditions of online deposit publicized at Branches/ Transaction Office and on VIB’s website;
• Customer is responsible for updating the terms and conditions of online deposit on VIB’s website at all times;
• The revised Terrms and conditions shall be valid to all SB at VIB after 10 days since the first working day when the revised terms and conditions is updated on VIB’s website;
• If Customer does not agree with the changed content, Customer can terminate SB within 10 days from the date the changed content is updated on VIB’s website;
• In case Customer does not terminate SB, Customer confirms and agrees that: Customer will be deemed to have accepted such changed terms and conditions;
• Customer’s failure to terminate SB after the effective date of the changed terms and conditions will be the final evidence that Customer has accepted to be bound by these changes.

• Customer has right to look up SB through the following channels:
  • MyVIB/ Internet banking website service;
  • 24/7 Customer Service Call Center: phone number 1900 2200 (1,000 đ/min);
  • Branches/ Transaction Office;
• Customer has right to look up information about terms and conditions of online deposit at VIB’s website and Branches/ Transaction Offices.

Do not apply the form of co-owner with SB

Customer is not allowed to authorize other individual/ organization to perform any rights or obligations arising from the SB, except Customer is sick, suffers from disease and fail to perform transactions by himself/herself, but not declared by the court to lose or limit civil act capacity, difficulty in understanding and controlling acts. In this case, the Authorized is the individual with the same nationality with Customer and must show evident documents under VIB’s regulations from time to time.

• Customer has right to transfer the ownership of SB to another individual (the Recipient of ownership transfer), except the SB is blocked/ transaction delayed;
• The Recipient of ownership transfer must meet the conditions (except Customer has never had information at VIB) of this Terms and conditions of online deposit (including the cases of inheritance/ donation), has CA at VIB and uses MyVIB/ Internet banking service website. In the cases of inheritance/ donation, the Recipient of ownership transfer does not meet the Conditions of Customer of this Terms and conditions of online deposit, VIB pays principal and interest of SB according to SB termination procedure and under the regulations of law;
• Except for the case of SB ownership transfer as inheritance, the ownership transfer (including but not limited to transfer, donation) is allowed only at Branches/ Transaction Office, and only make the ownership transfer between a Vietnamese resident and a Vietnamese resident.

• VIB has right to block all the money on SB in the following cases:
  • Block on the valid date of SB to link with VIB Credit card and maintain throughout the time Customer maintain validity of VIB Credit card;
  • When Customer requests to block deposit which suits VIB’s regulations, except the case SB links with VIB Credit card;
  • When there’re documents requesting for blockade by the authority under the regulations of law;
  • Other cases under the regulations of law, Terms and condition of online deposit.
• VIB shall unblock SB in the following cases:
  • Customer is not given VIB Credit card that Customer registers to link with this SB, VIB shall send a SB unblock notification email to Customer;
  • Customer terminates SB and completes procedure in points (i) or (ii) of Article 12 Termination of SB in this Terms and conditions of online deposit;
  • VIB shall proceed to unblock if Customer meets conditions of removing link with VIB Credit card regulated by VIB from time to time;
  • Out of blockade time;
  • When there’s a request for unblock by the party which requested for blockade, not including unblocking for linking with VIB Credit card;
  • Other cases under the regulations of law, Terms and conditions of online deposit, not including unblocking for linking with VIB Credit card;
• VIB shall delay transaction on SB (including when SB is in blockade time) in the following cases:
  • When Customer/ subject related to Customer is in the blacklist; or
  • VIB has reasons to believe that the required transaction is related to criminal act;
• VIB terminates transaction delay on SB if: after 03 working days since the start of transaction delay application, VIB does not receive the reply document about official decision of the authority under the regulations of Vietnamese law.

• SB is allowed to act as collateral for loans/ credit grant at VIB, or other credit institutions if approved by such credit institutions, except for the case SB is blocked/ transaction delayed;
• VIB has right to refuse SB blockade in case of pledge/ mortgage at other credit institutions if: (i) Request for SB blockade acting as pledge or mortgage at another credit institution without confirmation of Customer; or (ii) the request for blockade is not performed at VIB’s Branches/ Transaction Office under VIB’s blockade regulations; or (iii) request for blockade content make disadvantages for VIB.

• Customer commits to open SB deriving the needs of the Customer and take full responsibility for transactions related to SB;
• Customer and VIB has responsibility to comply with this Terms and conditions of online deposit;
• Terms and conditions of online deposit includes Vietnamese version and English version. In case of discrepancies or inconsistencies between the Vietnamese version and the English version, the Vietnamese version shall be prevailed;
• SB between Customer and VIB is explained and adjusted under the laws of the Socialist Republic of Vietnam. In case there is any dispute and the negotiation and mediation are unsuccessful, each Party has right to bring the dispute to a competent People’s Court.