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Terms and conditions Diamond Priority Package

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1. Diamond Package Definition

Diamond is a priority account package for qualified individual customer as defined at Section 4 of this Terms and Conditions.

2. Package offers

2.1 Financial privileges

  • No personalized current account opening fee on group account 03 & 04 (following VIB format);
  • No current account management fee;
  • No SMS banking service fee; 
  • No account statement issuance fee;
  • No cash deposit over counter fee (VND & FCY);
  • No cash withdrawal over counter fee (VND);
  • No tally fee;
  • No domestic fund transfer online and over counter fee;
  • No international fund transfer online and over counter fee;
  • No VIB International Platinum/ Classic/ iCard Debit Card maintenance fee;
  • No domestic ATM withdrawal fee (VIB’s and other banks on the NAPAS network’s ATM);
  • The lowest foreign exchange rate offer in the market for VIB credit cardholders when making payments in foreign currency via POS machines abroad during the promotion period from 10/09/2024, to 30/11/2024.

 

2.2 Cuisine privileges

Discounts at premium hotel restaurants

  • Promotion period: 10/09/2024 - 30/11/2024
  • Discount details: Up to 30% off for dining expenses for VIB credit cardholders
  • View more offer details here

2.3 Lifestyle privileges

  • Period applied: from 10/09/2024 - 30/11/2024;
  • Vietnam Airlines Golden Lotus Membership Card for VIB credit cardholders
    •  Offer Vietnam Airlines Gold Lotus membership card for Top 1 POS cross-border spend in the month
    •  Offer Vietnam Airlines Platinum Lotus membership card for Top 1 POS cross-border spend in the whole program.
  • View more offer details here

 

2.4 Priority privileges

  • Priority service at the Customer Service Counter with no waiting time;
  • Priority consultation on products and services in the VIP Lounge at VIB Branches/Transaction Offices;
  • Access to a dedicated and free hotline for VIP customers (18008195).

3.Package offer duration

  • The Package is valid from the date the customer receives the notice on successful registration via email by VIB;
  • Offers in the package is valid from the date right after the Package effective date;
  • Package offers are valid in six (06) months since the Package effective date (the Package effective date excluded).

4. Package Eligibility

Customer is required to meet one of the following criterion to enroll the Package:

  • Having term deposit average balance (foreign currencies equivalent included) in the previous month ≥ VND 02 billion; or
  • Having current account average balance (foreign currencies equivalent included) in the previous month ≥ VND 100 million VND (foreign currencies equivalent included); or
  • Having loan outstanding balance in the previous month ≥ VND 2,5 billion and not in overdue status; or
  • (i) is a new VIB customer (who just has transact at VIB within 30 days back ward since the date of registration) and (ii) at T1 -2, customer has term deposit balance which its tenor is greater than 06 months ≥ VND 500 million (foreign currencies equivalent included); or
  • Life insurance policy is valid and passed 21 days as free-look period and IP ≥ VND 150 million;
  • VIB Platinum/ World credit card which (i) its credit limit ≥ VND 100 million (ii) monthly average spending ≥ VND 20 million and (iii) is not in breach of any of VIB Credit Card's Terms & Conditions.
    In which:
    • Current account monthly average balance: is understood as the total balance at end of the day of all current accounts ÷ (divided by) the actual number of days in the month.
    • Term deposit monthly average balance: is understood as the total balance of all term deposit ÷ (divided by) the actual number of days in the month.
    • Loan balance at VIB is the total outstanding balance (credit card balance excluded) according to VIB's system at the last day of the preceding the registration month.

5. Package Renewal

  • Package expiry date is on the corresponding day after 06 months from the Package effective date.
  • On the Package expiry date, the Package offers will automatically renew if the customer meets any of criterial defined in Section 4 of this Terms and Conditions, otherwise the Package offer will be expired.

6. Diamond Account Package Fee

Currency Fee rate Waive condition Application condition
Diamond account package management fee VND 0 - -

7. Rights and Responsibilities

  • Customer has the responsibility to comply with the provisions of the Law and Bank's regulations on the registration and usage of products/services following this Package.
  • Customers is entitled to the benefits and other exclusive policies of the Package in accordance with VIB's regulations.
  • Customers is entitled to request for Package information inquiries at all VIB's branches, MyVIB applications and website: vib.com.vn
  • Customers is responsible for monitoring, update checking, cancellation regarding Package Terms & Conditions at all VIB's branches, MyVIB applications and website: vib.com.vn

8. Rights and Responsibilities of VIB

  • Notify customer via Email or other means of communication upon Package successful registration.
  • VIB has the full right to update or cancel the Terms and Conditions without any prior notice. The lastest update on the Package will be published by VIB at all VIB's branches, MyVIB applications and website: vib.com.vn and/or other means of communication defined by VIB.
  • Other rights and responsibilities in these terms and relevant provisions of Law.

9. Applicable Law and Dispute Resolution

  • These Terms & Conditions is interpreted and adjusted by the laws of the Socialist Republic of Vietnam.
  • If there is any dispute occurred or related to this Terms & Conditions, all Parties will settle disputes by negotiation and conciliation. In case of unsuccessful negotiation or conciliation, each party has the right to bring the dispute to People’s Court for settlement.
  • This Terms and Conditions will be valid during the implementation of the Package and terminate when (i) Customer stops using the Package or (ii) Customer no longer meets the criterial for the Package registration/ renew or (iii) VIB notify on Package termination/ cancellation at all VIB's branches and website: vib.com.vn
  • This Terms & Conditions can be amended/ updated by VIB. All amendments/ updates in this Terms & Conditions will be published by VIB at at all VIB's branches and website: vib.com.vn
  • This Terms & Conditions is drawn up in English and Vietnamese languages. In case of any discrepancies or inconsistencies between the English and Vietnamese versions, the Vietnamese version shall prevail.
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Note:

(1) T: the Package registration date

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