• Customer: is the owner of a Online Savings Book (SB)/ Online Deposit Contract (DC);
• VIB: Vietnam International Commercial Joint Stock Bank;
• SB/ DC: is issued by VIB to the customer at the time the customer successfully opens Online deposit via VIB's e-banking service (Internet banking at: www.ib.vib.com.vn, or MyVIB as mobile banking app);
• Blockade: is understood not to allow transactions of (i) withdrawal of deposits, (ii) ownership transfering (including but not limited to the transfer, donation), (iii) loan security (including, but not limited to, pledge, mortgage), and (iv) other transactions at the request of blockade.

• Customer makes registration to open Online term deposit on Internet banking/ MyVIB system;
• Customer checks and agrees with the terms and conditions for opening Online term deposit notified by VIB and input correctly OTP (One Time Password) code provided by VIB.

• For each deposit term, VIB will provide one or more interest payment period for customers to choose as follows:
  • Interest is paid on a monthly basis to the Customer's Current Account (CA);
  • Interest is paid on a quarterly basis to Customer's CA;
  • Interest is paid every 6 months to the Customer's CA;
  • Interest is paid every 12 months to Customer's CA;
  • Interest is paid at the end of each term to the Customer's CA;
  • Interest is paid at SB/DC’s maturity and rollover to the next term;
• Customer is required to choose a certain interest payment period right at the time of opening online SB/ DC and maintain until the online SB/ DC terminated.

Customer can choose one of the following payment methods:

• Principal and interest are transferred to Customer's CA;
• Principal is automatically renewed to a new term corresponding to the previous term and interest is transferred to the Customer's CA;
• Principal and interest are automatically renewed to a new term corresponding to the previous open term.

• For online SB with interest monthly payment, quarterly payment, and maturity payment:
  • Online SB's interest rate is applied under the VIB rate listed on the effective date of online SB,or at the end of the most recent renewal date;
  • Interest is fixed throughout the deposit term;
  • In case of termination before maturity, non term interest rate will be applied from the opening date or latest renewal date to the date of termination;
• For online DC with the interest payment every 6 months or 12 months:
  • Online DC’s interest rate is applied under the VIB rate listed on the effective date of the online DC, or at the end of the most recent interest payment date;
  • Interest is fixed throughout the interest payment period;
  • In case of termination before maturity, non term interest rate will be applied from the opening date or the nearest interest payment period date to the date of termination;
• The annual interest rate calculated on a 1-year basis is 365 days.

• Interest is calculated according to the following formula:
  Interest = Principal amount x Interest rate x Actual number of deposit days of interest payment period or term/ 365
• The starting date of interest calculation is the first day of a tenor/ interest payment period, do not calculate interest on interest payment date/ due date/ date of early termination;
• In case of termination before maturity:
  • Interest paid on a monthly/ quarterly basis will be recovered;
  • Interest paid every 6 months/ 12 months will not be recovered.

For online SB/ DC, it is not allowed to increase principal or withdraw a part of principal during the tenor

• If the issue date is the last day of the month, the maturity date of the term is calculated in the last day of the due month;
• If the interest payment date falls on 29/30/31 and the interest payment month does not include this date, VIB will pay in the last day of the month.

• Customer is only allowed to deposit and receive principal and interest payments through his/her CA opened at VIB and the same currency as online SB/ DC;
• The CA receiving Online SB/ DC's principal and interest is defaulted by the system as the CA used to debit money to open online SB/ DC, unless there is another option of the Customer at the time of opening the online SB/ DC;
• In case the CA is blocked/ temporarily locked/ changed in status, VIB will still pay principal and interest to the CA as specified by Customer, unless an agreement or request for blockade/ temporary lock/ change in CA’s status is not allowed;
• In case VIB fails to pay because the CA is closed or the agreement/ request for blockade/ temporary lock/ change in CA’s status is not allowed, VIB will keep this amount on behalf customer at zero interest

• Online SB/ DC is allowed to be terminated by Customer at any time, via Internet banking/ MyVIB service;
• Applicable interest rate in case of early termination is VIB's non term interest rate which is effective at the terminated date.

• VIB updates any change in terms and conditions of online deposit and responsibility for publicing the update on VIB's website at: www.vib.com.vn and at VIB's Branches/ Transaction Offices;
• Customer is responsible for updating the terms and conditions of online deposit on VIB's website at all times;
• The changed terms and conditions will take effect after 10 working days from the date on which the changed terms and conditions are updated on VIB's website;
• If Customer does not agree with the changed content, Customer can terminate online SB/ DC within 10 days from the date the changed content is updated on the website;
• In case Customer does not terminate online SB/ DC, Customer confirms and agrees that: Customer will be deemed to have accepted such changed terms and conditions;
• Customer's failure to terminate online SB/ DC after the effective date of the changed terms and conditions will be the final evidence that Customer has accepted to be bound by these changes.

• Customer has right to look up online SB/ DC information through the following channels:
  • Internet banking at the address: www.ib.vib.com.vn and MyVIB mobile banking application;
  • 24/7 Customer Service Call Center: phone number 1900 2200 (1,000 VND/min);
  • Branches/ Transaction Offices of VIB;
• Customer has right to look up information about terms and conditions of online deposit at VIB's website and Branches/ Transaction Offices.

• In case the customer chooses to renew online SB/ DC, the renewed online SB/DC must comply with the provisions of law;
• The interest rate of the renewed term is automatically applied under the effective interest rate which is publicly at the Branches/ Transaction Offices or website of VIB at the end of the renewed date and in accordance with the actual balance;
• The renewed tenor corresponds to the original tenor or if at the time of renewal, VIB does not mobilize this term, VIB will pay all principal and interest to the Customer's CA at VIB;
• In case of ineligibility to renew online SB/DC as prescribed by law, on the maturity date of online SB/ DC, VIB shall keep principal and interest (if any) at zero interest;
• Terms and conditions of online deposit on VIB's website at the time of renewal (including amendments/ supplements Terms and conditions) are applied to online SB/ DC from the time of renewal.

Do not apply the form of co-owner with online SB/ DC

The owner is not allowed to authorize a third party to perform any rights or obligations arising from the SB/ DC online, except the owner is sick, suffers from disease and fail to perform transactions by himself/herself, but not declared by the court to lose or limit civil act capacity, difficulty in understanding and controlling acts.

• The owner has right to transfer the ownership of online SB/ DC to another individual who has an account at VIB and uses Internet banking/ My VIB service;
• The transfer of ownership can only be done at Branches/ Transaction Offices of VIB and can be done among Vietnamese residents.

• Online SB/ DC is allowed to act as collateral for loans at VIB or other credit institutions if approved by such credit institutions;
• VIB has right to refuse online SB/ DC blockade if: (i) Request for online SB/ DC blockade acting as pledge or mortgage at another credit institution without confirmation of the owner; and (ii) the request for blockade is not performed directly at VIB's Branches/ Transaction Offices.

• Online SB/ DC will take effect immediately after: (i) Customer completes the declaration of online deposit opening on Internet banking/ MyVIB system; and (ii) VIB's system has completed the transfer of money from the CA as specified by the Customer to the opened online SB/ DC;
• For online SB/ DC opened after the time when the banking system finalizes data to move to the following day, the validity of the online SB/ DC might be recorded on the following day of the actual day;
• Customer commits to open online SB/ DC deriving from the needs of the Customer and take full responsibility for transactions related to online SB/ DC;
• Terms and conditions of Online Deposit includes Vietnamese version and English version. In case of discrepancies or inconsistencies between the Vietnamese version and the English version, the Vietnamese version shall prevail;
• Online SB/ DC between the Customer and VIB is explained and adjusted under the laws of the Socialist Republic of Vietnam. In case there is any dispute and the negotiation and mediation are unsuccessful, each Party has right to bring the dispute to a competent People's Court.
• If 30 days from the day customers open online SB/ DC without completing the authentication procedures, the application will automatically be deleted.
• Online SB/ DC can only be in effect when the customer personally finishes the authentication procedures and deposit cash into the account of online SB/ DC.
• When a customer opens and uses online SB/ DC, he/she agrees to sign up for Ebanking service and provides necessary information to activate the service at the request of VIB.
• When a customer opens and uses online SB/ DC, he/she agrees to open a current account to receive interest amount or principal amount at the request of VIB.
• I, the customer, pledge that I have read, understood and agreed with all the contents of Terms and conditions of using VIB’s account and services and the above terms and conditions of online deposit.